MewmetryMewmetry
Delete your account
You can ask us to delete your Mewmetry account, and everything linked to it, at any time.
In short
- By email: write to support@kinetlab.games from the email address you signed in with.
- We check the account is yours, delete it, and reply to confirm.
How to ask
Email support@kinetlab.games from the address linked to your account, with the subject Mewmetry: account deletion. Tell us whether you signed in with Google or Apple, and whether you play on Android, iPhone or in the browser. Never send a password or verification code.
What we delete
Your sign-in account, your cloud save (progress, coins, Wardrobe, Daily streak and best times), your leaderboard rows, and messages linked to you. If you only want part of it removed, just say so.
What may stay, and how long it takes
We may keep a small amount where the law requires it, such as purchase records, or to deal with fraud, security or a dispute, and we’ll tell you what and why. Backups expire on their own schedule. We aim to finish within 30 days and always meet legal deadlines.
On your phone
Deleting your cloud account doesn’t wipe your phone. To remove the local copy, uninstall the app. Your Google or Apple account isn’t affected. See the privacy policy for more.